Bulk SMS service provider and CPaaS platform in India

Smarter customer communication across every channel

Send promotional SMS, transactional SMS and OTPs at scale, and engage customers on WhatsApp, RCS, Email and Voice — personalised, trusted communication through one CPaaS platform built in India.

10+years

Trusted by 15,000+ businesses across India since 2016 — from global brands to fast-growing startups

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Businesses choosing Bulk SMS India for SMS and WhatsApp messaging

Why businesses choose us

We power communication for businesses ranging from global brands to fast-growing startups — helping them connect with customers at scale, with confidence.

  • Context icon

    Unified customer context

    Combine real-time and historical data to personalise every interaction.

  • Channel icon

    Engage on every channel

    SMS, WhatsApp, Voice, RCS, chatbots and AI video — from one dashboard.

  • Chatboat icon

    AI-powered conversations

    Use AI to link data across systems and deliver smarter, scalable interactions.

Designed for every industry

Your business gets access to every channel, better cost efficiency and stronger customer engagement.

Bulk SMS for Fintech & Banking

Fintech & Banking

Deliver secure OTPs, transaction alerts and AI-powered support with compliant, real-time customer communication.

Explore fintech & banking

Powerful message design & functions

A bulk SMS panel with delivery reports, built for everyday senders and resellers — fully mobile compatible.

  • 100% responsive panel

    Send, schedule and track campaigns from your phone, tablet or desktop.

  • Private white-label reselling

    Run the panel on your own domain with your logo — ideal for resellers selling under their own brand.

  • 100% uptime cloud server

    10+ SMPP backup servers on Tier-4 data centre cloud hosting, built to avoid downtime.

  • 10 services in one panel

    Manage promotional SMS, transactional SMS, voice call, missed call, IVR and more from one login.

  • Custom brand settings

    Customers log in directly from your website — no A-record setup needed.

  • Crystal-clear delivery reports

    Check each SMS with live status. DLRs confirm delivery as per TRAI guidelines.

  • Schedule SMS

    Set the time once and your messages go out automatically on schedule.

  • Developer API

    Standard HTTP API for any ERP, software or online application to send SMS from your own apps.

  • Load-balanced SMPP

    Auto-switching moves traffic to another SMPP when one is under heavy load or down.

Our platform delivers communication at massive scale, with speed, reliability and measurable business impact.

10+ billion
Messages, calls and interactions every year
190+
Countries covered for global communication
Real time
SMS delivery, with a live report for every message
10+ years
Serving businesses since 2016
80%+
End-user engagement rate across channels
15,000+
Businesses served across India
Bulk SMS India team, a bulk SMS company in India

Bulk SMS India at a glance

Bulk SMS India (bulksmsind.in) is an Indian business messaging platform founded in 2016 in Yamuna Nagar, Haryana. More than 15,000 businesses use it to send bulk SMS, WhatsApp, RCS and voice messages to customers across India.

Founded
2016, Yamuna Nagar, Haryana
Customers
15,000+ businesses
Channels
Bulk SMS, WhatsApp Business API, RCS, voice, IVR, missed call, email
SMS routes
Promotional, transactional and OTP
Compliance
TRAI DLT: entity, sender ID and template help
Tools
Online panel, SMS and WhatsApp APIs, WooCommerce and Google Sheets
Support
Phone +91 90345 41288, WhatsApp +91 73573 33334
About us

Connect, engage and grow with ease.

Reach customers on any channel, personalise interactions with AI and manage everything from one simple platform — no technical expertise needed.

Get started
Customer engagement on SMS, WhatsApp and voice
Cloud communication platform

One CPaaS platform for every customer conversation

Bulk SMS India is a cloud communication platform and CPaaS provider in India: one account, one dashboard and one set of APIs for every channel.

  • Omnichannel messaging platform

    Send bulk SMS, WhatsApp, RCS, voice calls and email from one place.

  • Bulk SMS blaster

    Send an SMS blast to thousands of customers in minutes: upload Excel, pick a DLT template and send. Bulk SMS blaster →

  • Customer engagement platform

    OTPs, alerts, reminders, offers and two-way WhatsApp chats with live delivery reports.

  • Enterprise communication platform

    High-volume routes, SMPP, DLT help and dedicated support for large teams. Enterprise solutions →

  • Communication API provider

    REST APIs for SMS, WhatsApp, RCS and voice with code samples. Communication API →

  • CPaaS for startups

    Start small with a self-serve panel and simple HTTP APIs, and grow without changing provider.

  • Agentic AI communication

    AI chatbots on WhatsApp and AI voice agents. Agentic AI platform →

Bulk SMS service: common questions

Answers about bulk SMS in India, from SMS routes and DLT to APIs and reselling.

What is Bulk SMS India?

Bulk SMS India (bulksmsind.in) is an Indian business messaging platform founded in 2016 in Yamuna Nagar, Haryana. It provides bulk SMS (promotional, transactional and OTP), WhatsApp Business API, RCS, voice calls and IVR, with DLT help and live delivery reports, and is used by more than 15,000 businesses.

What does a bulk SMS service provider do?

A bulk SMS service provider lets businesses send large volumes of SMS — offers, alerts, reminders and OTPs — to customers through an online panel or an SMS API, with delivery reports for every message.

What is the difference between promotional and transactional SMS?

Promotional SMS carry offers and marketing messages and go only to non-DND numbers during allowed hours. Transactional SMS carry account alerts, order updates and OTPs and can reach customers any time, as per TRAI guidelines.

Do you provide a bulk SMS API for websites and apps?

Yes. Our standard HTTP bulk SMS API works with any website, app, ERP or CRM, so you can send OTPs, alerts and notifications automatically.

Can I start my own bulk SMS reseller business?

Yes. Our white label bulk SMS reseller panel runs on your own domain with your logo, with zero setup cost and unlimited client accounts.

Do I need DLT registration to send bulk SMS in India?

Yes. TRAI rules require every business sending commercial SMS in India to register its entity, sender IDs (headers) and message templates on a DLT platform. Talk to our team for help with the process.

Which channels can I use besides SMS?

You can reach customers on WhatsApp, RCS, voice calls, IVR, missed call, AI voice agents, AI chatbots and AI video messaging — all from Bulk SMS India.

What is bulk SMS?

Bulk SMS is the sending of one message, or a personalised version of it, to a large list of mobile numbers at once. Businesses in India use bulk SMS for offers, order and account alerts, reminders and OTPs, because SMS reaches every mobile phone on every network without internet.

What is a sender ID in bulk SMS?

A sender ID (also called a header) is the 6-character name customers see instead of a phone number, such as SHOPIN. In India it must be registered on DLT, and the last letter shown (-P, -S, -T or -G) tells customers if the message is promotional, service, transactional or government.

How many characters can I send in one SMS?

One SMS holds 160 characters in English (GSM-7) or 70 characters in Hindi and other Unicode scripts. Longer messages are split into parts of 153 or 67 characters, and each part counts as one SMS credit. Use our free SMS character counter to check before sending.

Can I send bulk SMS in Hindi or other Indian languages?

Yes. You can send bulk SMS in Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Punjabi and other Indian languages as Unicode SMS, with the same sender ID and delivery reports.

Can I send promotional SMS to DND numbers?

No. As per TRAI rules, promotional SMS go only to numbers that have not blocked promotions, during allowed hours. Transactional and service messages such as OTPs, order updates and account alerts can reach DND numbers.

Can I schedule bulk SMS for later?

Yes. Upload your numbers, choose the DLT-approved template and pick a date and time. The campaign goes out automatically and the delivery report updates live.

Why is Bulk SMS India the best bulk SMS service provider in India?

Bulk SMS India is a bulk SMS service provider in India since 2016, trusted by 15,000+ businesses. Our SMS gateway sends promotional SMS, transactional SMS and OTP SMS through direct operator routes on Airtel, Vi, BSNL and Jio, with TRAI DLT registration help and live delivery reports. Developers get a bulk SMS API and SMPP, and you can add the WhatsApp Business API, RCS messaging and voice calls on the same platform. Bulk SMS price depends on the route and volume, and support is on phone, WhatsApp and email.

How many integrations does Bulk SMS India offer?

Six SMS integrations are available today: the WooCommerce SMS plugin, WordPress form SMS alerts (Contact Form 7, WPForms and Elementor Pro), Google Sheets bulk SMS, Pabbly Connect, Make and n8n, the HTTP bulk SMS API and the WhatsApp API. Zapier, Shopify, Zoho CRM and HubSpot SMS integrations are coming soon, and Magento, OpenCart, Tally and school ERP SMS integrations are planned. See all integrations.

Does Bulk SMS India work with Zoho, HubSpot, Freshworks and Pipedrive?

Yes. Native Zoho CRM and HubSpot SMS integrations are coming soon. Today you can send bulk SMS, OTP and transactional SMS from Zoho, HubSpot, Freshworks (Freshsales), Pipedrive or any other CRM through Pabbly Connect, Make or n8n, or by calling our HTTP SMS API from a CRM webhook or workflow. See the SMS API.

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